EGUIDE:
In the second part of our 'Future of Financial Services' e-guide series, read about how the financial services industry is not just being shaken up with cosmetic changes, but is about to go through the process of being stripped down and rebuilt.
EGUIDE:
In this interview, Soumya Ghoshal, managing director, middle office technology, technology and operations, explains DBS Bank's credit architecture program, how it has freed up more time for relationship managers through automation, and the bank's general approach to innovation.
WHITE PAPER:
Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow.
BOOK:
This IBM Redbook discusses how to install and configure the components of the Systems Solution for Branch Banking, a hardware and software solution that enables banks to provide a common, easy-to-support IT infrastructure in their branc...
WHITE PAPER:
Modern financial organizations are no longer satisfied with simply containing costs -- they are committed to improving operations, leveraging analytics, and producing data-driven insight. In this report, discover what C-suite and line-of-business execs had to say about the goals of modern finance organizations and the role of technology.
EGUIDE:
In this e-guide we meet ten up-and-coming financial services disruptors. This series of interviews were originally published on the Computer Weekly blog: Fintech Makes the World go Around.
EGUIDE:
The Payment Card Industry (PCI) Security Standards Council has demanded the development of mobile applications that include comprehensive security controls. This expert resource will help you understand what the new guidelines call for in terms of security controls, the history behind these standards, and further developments.
WHITE PAPER:
This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units.
CASE STUDY:
Western Financial group was facing a challenge to provide insurance brokers with remote access from the organization's core insurance application running on Windows terminal Servers, so to overcome this issue they moved on to Ericom.
PODCAST:
Listen to this podcast with David Jones, Director at PWC, who has worked with multi-national companies across Europe helping them to make the transition to adopting IFRS and to improve their financial reporting in the process.