ESSENTIAL GUIDE:
IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
EZINE:
In this week's Computer Weekly, a parliamentary report warns that a lack of ransomware preparedness at the highest levels of government is leaving UK critical national infrastructure dangerously exposed – we analyse the risks. We also examine how AI tools are helping to enhance cloud security. Read the issue now.
WHITE PAPER:
The following white paper entails exactly what the workflow transformation is as well as expert advice from leading organizations on how to improve upon the integral areas of financial firms.
DATA SHEET:
In most organizations, employee compensation and related expenses are the largest line items in the budget. Having control over these expenses is critical to meeting corporate performance objectives. Check out this data sheet to learn more.
DATA SHEET:
Enterprise Adapter for Cognos is an enhancement to Enterprise Scheduler that allows users to schedule relevant Cognos activities graphically in the context of all other enterprise jobs. It puts stored reports and configuration items automatically into the UI. Continue reading this data sheet to learn more.
EGUIDE:
In this tip guide, readers will learn best practices for effective case management from technology writer (and ebizQ.com contributor) Crystal Bedell.
WHITE PAPER:
Read this white paper to discover intelligent automation tools that free your IT team from the labor-intensive and time-consuming tasks that are associated with the administration of the SAP NetWeaver BW Accelerator appliance while accelerating time-to-insight with easily-accessible, timely, accurate business intelligence (BI) data.
WHITE PAPER:
CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.
WHITE PAPER:
This paper will explore 5 tests to determine whether an organization can benefit from a Cloud ECM solution. Proven ECM technologies improve the effectiveness and efficiency of information flow in a business, ensuring the right information reaches the right person when and where they need it without compromising security of intellectual property.
CASE STUDY:
The IT department of T-Com Human Resources was faced with the challenge of training 140,000 employees to perform reporting processes for their own business travel as quickly as possible. Read this case study to find out how T-Com found their way to datango in their search for a customizable context sensitive online help system.